TV Jones Warranty

TV Jones, Inc. strives for 100% customer satisfaction with all our pickups. New pickups are guaranteed to be free from manufacturing defects for a period of two years. All pickups are thoroughly tested at various stages along the manufacturing process. We stand behind our products and want a chance to fix a problem if one occurs.

The warranty applies only to the original purchaser. If you have purchased the pickup through a dealer, please contact them directly for handling warranty-related matters. Pickups purchased pre-installed as “Original Equipment” on manufacturer’s guitars must be handled directly with the original guitar manufacturer.

Disconnecting the leads at the pickup or removing the coil tape will void the warranty. Breaking the solder joint on pickups with metal covers will void the warranty. Obvious abuse, misuse, or other alteration of the pickup will also void the warranty.

TV Jones handcrafts your pickup and wiring harness at the time of order. Generally, orders ship within three to five business days.

If you require expedited service, please let us know in the notes when you order and we will do our best to accomodate your situation.